Privacy Policy
At Dprachi, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, shop with us, or interact with our services. By using our website, you agree to the terms of this policy.
1. Information We Collect
We may collect the following types of personal information:
a. Information You Provide Directly:
- Name
- Email address
- Billing and shipping address
- Phone number
- Payment information
- Account login details
b. Information We Collect Automatically:
- IP address
- Browser type and version
- Device type
- Pages visited on our site
- Referring URLs
- Cookies and similar technologies
c. Information from Third Parties:
We may receive personal information from third-party platforms you interact with, such as payment processors or social media platforms.
2. How We Use Your Information
We use your personal information to:
- Process and fulfill your orders.
- Provide customer service and respond to inquiries.
- Improve our website and services.
- Send promotional emails and updates (with your consent).
- Comply with legal obligations.
3. How We Share Your Information
We may share your information with:
- a. Service Providers: Third-party companies that assist us with website hosting, payment processing, shipping, and marketing.
- b. Legal Obligations: Authorities or organisations when required by law or to protect our rights.
- c. Business Transfers: In the event of a merger, sale, or transfer of assets, your information may be transferred to the new owner.
4. Your Rights
You have the right to:
- Access, update, or delete your personal information.
- Opt out of marketing communications at any time.
- Restrict or object to certain data processing activities.
- Lodge a complaint with a data protection authority if you believe your rights have been violated.
5. Cookies and Tracking Technologies
Our website uses cookies to:
- Enhance your browsing experience.
- Track website performance and usage.
- Personalise content and ads.
6. How We Protect Your Information
We implement industry-standard measures to safeguard your personal information, including encryption, secure servers, and restricted access.
However, no online platform is 100% secure, and we encourage you to take precautions to protect your information.
7. Retention of Your Information
We retain your personal information for as long as necessary to:
- Fulfill the purposes outlined in this policy.
- Comply with legal, tax, and regulatory requirements.
8. International Data Transfers
If you are accessing our website from outside the United Kingdom, please note that your information may be transferred to and processed in countries with different data protection laws.
9. Children’s Privacy
Our website is not intended for individuals under the age of 16. We do not knowingly collect personal information from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The updated policy will be posted on this page with the effective date.
11. Contact Us
For questions or concerns about this Privacy Policy, please contact us at:
- Email: [email protected]
- Phone: 07415448229
Thank you for trusting Dprachi with your personal information. We are committed to protecting your privacy.
